frequently asked questions (FAQs)
What areas of expertise do your practitioners specialise in?
- Speech Pathology – Helping with speech delays, language disorders, stuttering, and communication challenges.
- Occupational Therapy – Supporting sensory processing, fine motor skills, handwriting, and daily living activities.
- Behavioural Therapy – Assisting individuals with emotional regulation, social skills, and behavioural challenges.
- Physiotherapy – Improving mobility, strength, pain management, and rehabilitation.
- Psychology – Providing mental health support, counselling, and assessments for various conditions.
- Chiropractic Care – Addressing posture, spinal health, and musculoskeletal issues.
What age groups do you cater to?
We provide therapy services for babies, toddlers, children, teenagers, adults, and older adults. Whether you need paediatric speech therapy, occupational therapy for school readiness, or physiotherapy for seniors, we tailor our services to each life stage.
Do you provide services for adult clients?
Do you accept patients under the NDIS (National Disability Insurance Scheme)?
Do you offer telehealth consultations?
Yes, we offer telehealth therapy services for speech therapy, psychology, and occupational therapy. This enables clients to access high-quality therapy online, ensuring convenience for busy families, remote clients, and NDIS participants.
Can I book an appointment outside of school hours?
Yes! We offer flexible therapy appointment times, including after-school sessions and weekend availability in some cases. We understand the importance of fitting therapy around school and work commitments.
Where is your clinic located?
Unit 1 & 2, 89 St. Hilliers Road, Auburn, NSW 2141
Do you have multiple clinic locations?
Where can I find parking information for your clinic?
Do you accept private health insurance for your services?
Can I claim a rebate from Medicare for your services?
Are EPC referrals valid for the entire calendar year?
How can I access an EPC (Enhanced Primary Care) plan?
Can I request a progress report after a few sessions?
Yes, we provide detailed progress reports upon request. These reports can be used for:
✔ NDIS plan reviews
✔ School support
✔ Specialist referrals
Do you have practitioners who speak different languages?
Do you offer aged care therapy services?
What are your opening hours?
🕓 Monday – Friday: 9 AM – 5PM, Saturday 9am-4pm
📞 Call us at (02) 8719 0895 for availability.