Privacy Policy

Last Updated: 7th March 2024

At JK Speech and Health (JKSH), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy. Please take a moment to read this policy carefully.

Information We Collect

1. Personal Information: When you visit our website or use our services, we may collect personal information such as your name, contact details, date of birth, medical history, and other relevant data necessary for providing healthcare services.

2. Usage Information: We may collect non-personal information, such as your IP address, browser type, device information, and website usage data, to improve our website’s functionality and enhance user experience.

3. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interactions with our website, which helps us analyse trends and tailor content to your preferences. You can adjust your browser settings to control cookies, but it may impact your experience on our website.

How We Use Your Information

1. To Provide Services: We use your personal information to deliver healthcare services, appointments, and treatment plans tailored to your needs.

2. Communication: We may use your contact details to send appointment reminders, follow-up communications, and important updates related to your healthcare.

3. Improving Services: We use usage information and feedback to analyse website performance, identify areas for improvement, and enhance user experience.

4. Legal and Regulatory Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations.

Disclosure of Your Information

1. With Your Consent: We may share your information with your explicit consent, such as when coordinating care with other healthcare providers.

2. Business Partners and Service Providers: We may share your information with trusted business partners and service providers who assist us in delivering our services and maintaining our website.

3. Legal Requirements: We may disclose your information to comply with legal processes, respond to government requests, enforce our policies, or protect our rights, privacy, safety, or property.

Security Measures

We take reasonable and appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Choices

You have the right to access, correct, or update your personal information in our records. If you wish to exercise these rights or have any questions regarding your data, please contact us at [contact email/phone number].

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please notify us immediately, and we will take appropriate actions to remove it.

European Data and GDPR Laws

JK Speech and Health does not collect any data from individuals located in the European Union. Our website and services are not intended for EU residents, and we do not knowingly collect personal information from them. If you are an EU resident, please refrain from using our website or providing any personal data. If you have any concerns related to GDPR compliance or your data, please contact us at [contact email/phone number].

Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy only applies to JKSH’s website and services. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their respective privacy policies.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the date of the last update will be mentioned above.

Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy or our data practices, please contact us at info@jksh.com.au.

By using our website and services, you consent to the terms of this Privacy Policy and our data collection practices. Thank you for entrusting your healthcare needs to JK Speech and Health.

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